C330 map update free
Their excuse is that it is a "low end" unit, and also that the memory cannot hold the full US maps on the DVD. So, apparently buyer beware if you purchase Garmin's "low end" units. You will apparently not be able to receive a free update of maps, even if the unit you buy is already out of date. Looks like I need to return the unit and buy a TomTom. I called for the free update today and he said that he is going to send it to me, however, they are on back order for at least 2 weeks.
Just depends on who you talk to??? Thank you for sending the copy of the receipt. I have ordered you an update disc. Once they start shipping you will be able to update the maps on your unit at no charge.
Of course, I haven't received it, yet. Since my mail only catches up with me once a week or so, it may have been sent. Only time will tell. Of course, Garmin could have changed their minds on this issue, so we'll see You may want to try again, hopefully getting someone who will be more likely to help, most folks at Garmin are extremely helpful, knowledgeable and want to help you, at least that has been my experience A follow up to my previous post Now to point at hand, it clearly states on the documentation.
Note the c is listed. Perhaps, the person you are dealing with doesn't know this, or as I said earlier, they may have changed their collective minds. I have NOT installed it yet, as I'm waiting for definative answer on whether you can load lower 48, later load Canada, then load lower 48 again. I hate to start install without knowing the answer to this.
Had hoped someone on this site could answer the question. Guess I'll e-mail Garmin before proceeding A hugh thank you to Garmin for helping me with this issue, hopefully you'll get your update as I did Just to update, installed NT in 50 minutes, start to finish. Had e-mailed Garmin Tech about the ability to change from lower 48 to Canada and back any time I wanted, and was assured that it was no problem.
Garmin returned my e-mail in less than 2 hours. Go Garmin!!!!! Now to get on the highways again! Got my update NT today! Installed completely on my PC and C in 56 minutes! Just the lower 48 due to C memory limitations! I have gotten 2 different answers from Garmin about the updates. At first, a staff member e-mailed me to say if I submitted a receipt, I would qualify for a free update. After doing so, and not having any response, I called Garmin and spoke with someone who told me it would have to be approved by a supervisor.
Again, after no reply, I e-mailed Garmin again and received a response that I was entitled to a free update. Hopefully, I'll receive it before someone changes their mind again! Keep trying, persistance pays. I, too, had received a negative e-mail response, I then sent another e-mail telling them I thought I should be entitled to the update and explained my thoughts - without flames, or threats.
I then received an e-mail informing me of getting the update. It happened without me asking again. It did take a few weeks, but folks on this site did say they were backed up and wouldn't ship until more stock arrived. I waited, and sure enough If the product was purchased after May 1, , the map data may be out of date.
Customers can receive a free map update by first registering their Garmin unit at www. The registration process will identify those customers eligible for a free update. By providing the necessary address information, etc.
The Garmin website will support this feature beginning August 22, These Garmin products are not eligible for a free map update and ship with v8 North America maps I don't quite follow I have the C and just got my free update in the mail today, went through the same deal, start the process on the phone, fax them a receipt and business days later, free update.
Would a unit purchased last Christmas , still qualify since it's still under warranty? Is the update really worth getting? I see that the C and I would assume the also has a problem with the full update due to memory size Hi,am new to this site,but have some stuff posted before. This is a great site,and the GPS are a life saver for me. I love it. I have the C Did not want all the other bells and whisles. I called the Garmin tech. Waiting time was about 40min. I asked the tech. I said looking at this site right now there has been a number of people that got a free update.
He said it may have been a different reason,or person,or what ever,but no free update for me he said. He also said with the C the map it will not all fit on the C He said with the ,via my may not notice awhole lot of changes. He said if I only travel a few cities where there is not a whole bunch of street changes then I should just stick with my America NT v8 Deluxe april He is right I don't travel a lot around city to city,there is growth,but no biggy on changes that I would miss or need.
One thing the guy was not pushy to sale me anything,like some Tech. I kept my cool because some of you got the Free Update. Oh well. I'm still a happy camper.
Maybe in a few years or more I'll go for a better GPS. Right what I have sure does help me a whole lot at work. I mean a whole lots. Ron How long have you had your GPSr. Free update possibility is only for past 3 months. Otherwise you might try another call. With your unit you will to choose between Lower 48 and Canada although you can reload if you need the other.
Admittedly it took a couple of e-mails to Garmin Tech Support, but it was sent, installed and working just fine except, of course, Canada is loaded separately if wanted.
Not trying to start a war here, just wanted those who are interested that persistance does pay off, keep trying Hi mkahn. I bought my C July I even told the Garmin tech when I bought it. I would like to see from Garmin a written statement that I can't get a free update being that some of you are getting the free update,and some not. I spent about 45mins waiting on the phone to get the tech James,I wrote his name down in case I try again. I received that info from a tech bulletin from Garmin.
Thanks NickJr, seems that Garmin is not consistant in several areas of this update. Me thinks that the policy is evolving as time progresses. Guess that explains all the confusion on this site about updates.
Best of luck to all those who are trying for the update, I'm going fishing Ron It might take several calls. I would emphasize that you just purchased the unit a few days ago and expected it to have the latest maps.
Good luck. As for me, I purchased my unit in October and just purchased the map upgrade. A year ago, when I chose the c, the choice was between getting TTS and bluetooth or not needing them. The c offerred better screen quality and sound still does than the Nuvi.
There was no mention that it had less disk space and wouldn't hold the next release of maps. On the other hand, it really doesn't matter to me as I loaded the full maps using the SD card. I am very happy with my unit. I call support today for a free upgrade. No problem and it's on the way. You have to have purchased your c on May 1, or later. Support could not have been better.
I purchased my Garmin on May 21, I talked to Paul Robbins at Garmin. I checked on ebay and I see a number of cs for sale with maps on sd cards. Not sure how they are working if it has an incompatible map format. Your working My first thoughts were the map you wanted to download were larger than the 2GB maps your girlfriends StreetPilot could read but that is not the case. That map does not display the message Even a small map of Chile displays the not compatible message.
These devices also will not be able to use the following products in the pre-programmed card or download format:. Seeing that error message at the Garmin site caused me to instantly think NT vs non-NT without even taking into consideration the current map used by the OP.
If all one has to do is create a 2GB or under mapset, I see no reason why the maps wouldn't work. Thanks for the clarification and correction. As we well know it's not the first time Garmin has screwed up with it's specifications. In my golden years I'm becoming more and more forgetful, maybe Garmin would consider me for some part time employment.
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